What’s the Value of Services Rendered ?
The air conditioning guy just left you with a $350 bill for what seemed like a few tweaks, a couple … Read more
The air conditioning guy just left you with a $350 bill for what seemed like a few tweaks, a couple … Read more
process. Before you can start thinking about the transformational initiatives that will take your enterprise from where it is to … Read more
Every few months I end up giving a workshop on Goal Setting. I’m a proponent of writing down your goals … Read more
Most CEOs spend too much time on the details, like the subtleties of new benefits package, instead of looking at … Read more
I had the good fortune of doing a book signing last Friday in New York at Book Expo America. I … Read more
I came across a term last week that I just can’t get out of my head. Magnifying your excellence is … Read more
I had lunch with an old colleague a while ago and he reintroduced me to the concept of the Triple Bottom Line.Alan … Read more
Many enduring businesses have been built on the backs of referrals. One customer talks to another and lauds the product … Read more
Experience is a business essential but if used as an excuse to kill innovation, it will end up killing the … Read more